* 1
Use the correct roadside assistance number provided above for towing as the use of any other serive provide will result in you having to bear the costs thereof.
* 2
All incidents should be reported to the police within 24 hours, no matter how slight the damage. Should you not report the case the other party could claim that it was a hit-and-run or that you refused to provide your details.
* 3
Make sure you get a copy of the police report once reported.
* 4
You only have 30 days to lodge a claim. If injuries occurred, it’s important to mention this to your insurer to avoid any major financial claims.
* 5
Please be prepared to pay the excess amounts as detailed in your policy. (i.e. this is the cash amount you will be liable to pay in order to have your claim settled. In most instances this amount will have to be paid directly to the company that repairs your vehicle).
* 6
If your policy includes car hire, please note, the insurer will only make available a car once your vehicle is taken in for repairs. If your vehicle can be driven, car hire may not be available to you.